Terms of Service

Last updated: September 21, 2026.

These Terms apply to your use of the Lucid Dreams shop and purchases made through this shop. “We,” “our,” and “us” mean Lucid Dreams. Please read these Terms together with our Returns & FAQ policy and Privacy Policy.

Products and availability

Our monthly collectable drops are limited releases. Other products may have limited stock or be offered on an ongoing basis. Each product has its own details and availability. Check the product page for what is included, sizing, price, and any release-specific conditions before ordering. We aim to describe products accurately. Screen settings can affect how colors appear; this does not limit your rights if goods are defective, incorrect, or not as described.

Placing an order

By placing an order, you agree to these Terms and confirm that you are authorized to enter into the purchase and use the payment method provided. Supply accurate contact and delivery information, review your order before payment, and contact us promptly if something needs correcting. We will check whether a change or cancellation can be made before production or shipment, depending on the product and order status.

Prices and payment

The checkout displays the currency, product prices, shipping charges, and applicable taxes before you pay. Fourthwall and its payment providers process payments. Available payment methods are shown at checkout.

If an error in a listing, price, or stock level affects your order, we will contact you to explain it and arrange an appropriate correction or cancellation and refund. We will not charge an additional amount without your agreement. Applicable consumer rights remain in place.

Shipping

We plan to ship our collectable sets with FedEx within the United States only. Products fulfilled by Fourthwall may use other carriers. Shipping information shown with each product and during checkout applies to your order. We are responsible for fulfilling our shipment commitments under applicable law. If a shipping delay occurs, we will provide the notices, choices, and refunds required by law. Contact us if an order has not arrived or tracking appears incorrect.

Returns, refunds, and damaged orders

Our Returns & FAQ policy is part of these Terms. For collectable sets shipped by Lucid Dreams, you may request a fit or preference return within 14 calendar days after delivery for a complete, unused set with all included pieces, original packaging, and tags. A brief indoor cap try-on is allowed. Customers cover return postage for fit or preference returns. Eligible returns may be refunded. Exchanges can be considered if stock is available, but are not guaranteed because our collectable drops are limited releases. Contact us first and wait for confirmation and return instructions. If an exchange is unavailable, eligible returns can receive a refund.

For damaged, defective, or incorrect collectable sets shipped by us, we will review the issue and arrange a refund, covering any necessary return postage. If you would prefer an exchange, we can check available stock; exchanges are not guaranteed. The 14-day fit or preference return window does not limit your rights under applicable law. If these Terms and the Returns & FAQ policy differ on returns or refunds, that policy controls, subject to applicable law.

Made-to-order products fulfilled by Fourthwall follow the separate terms in our Returns & FAQ policy. The 14-day collectable-set policy does not apply to those products. Other product types will have their applicable return terms identified before purchase. Nothing in these terms limits rights under applicable law.

Using the shop

Do not use the shop for unlawful or fraudulent activity, interfere with its operation, or attempt to access accounts or information without authorization. If you create an account, keep your sign-in details secure and let us know if you suspect unauthorized use.

Content and intellectual property

Rights in shop names, logos, artwork, text, and other protected content remain with their respective rights holders. Buying a physical product does not grant permission to reproduce protected designs or other content for commercial use. Nothing in these Terms restricts uses permitted by law.

Fourthwall, other services, and privacy

Fourthwall provides the shop platform and checkout services. Separate terms may apply to services provided by Fourthwall or payment providers. Our Privacy Policy explains how information is handled in connection with this shop. Links to other websites may lead to services with their own terms and privacy policies.

Site availability and your rights

We work to keep the shop accurate and available, but cannot guarantee uninterrupted or error-free access. This does not remove our obligations for orders, applicable product warranties, or remedies required by law. Nothing in these Terms excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.

Changes to these Terms

We may update these Terms for future use of the shop and will update the date above. The terms presented when you place an order apply to that purchase, unless a change is required by law or you agree otherwise. Changes do not remove rights that have already arisen.

Applicable law

California law applies to these Terms, except where mandatory consumer protections or other applicable laws require otherwise. Nothing in these Terms prevents you from bringing a claim in a court that applicable law permits.

Contact and consumer assistance

Lucid Dreams is operated by Christina Maxwell.

Business mailing address
Lucid Dreams
506 S Spring St #13308 SMB#116431
Los Angeles, CA 90013
United States

This address is for business correspondence. For product returns, please contact us first for the correct return address and instructions.

For order questions, complaints, or help using the shop, email lucid-dreams-shop@support.fourthwall.com or use our contact form.

California consumers can obtain consumer assistance from the California Department of Consumer Affairs, Consumer Information Center, at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or (800) 952-5210. See the Department's contact information for current assistance options.