About Lucid Dreams

Scally caps are just the beginning.

We’re a family-owned business in California, creating monthly themed collectable drops with scally caps at their heart. Each of these drops is a limited release.

It started with one more hat.

A husband loved collecting hats. His wife wasn’t quite as excited about the growing collection. That gave us an idea: make a drop the collector could love, with more for the household to enjoy.

We develop each drop as a complete set, thinking about how its colors, artwork, and details work together. We design the packaging with a second use in mind, from a box for keepsakes to ribbon for another gift.

As our shop grows, we also plan to offer products beyond our collectable sets. Some will have limited stock; others will be offered on an ongoing basis.

Whether you’re choosing your first cap or making room for another favorite, you’re welcome here.

Wear what you like. Collect what catches your eye.

Frequently asked questions

Help with choosing a product, placing an order, and what happens afterward. Select a question to see the answer.

Products & drops Ordering & shipping Returns & refunds

Return terms depend on the product. Our 14-day set-return policy applies only to collectable sets shipped by Lucid Dreams. Read our full return policy for the complete terms.

Products & collectable drops

What is a collectable drop?

A themed collectable set built around a scally cap. Each release has its own design and included pieces. Its product page tells you what comes in the set, the price, and the available sizes.

Is everything in the shop limited?

Our monthly collectable drops are always limited releases. Other shop products may have limited stock or be offered on an ongoing basis. Check each product page for its availability. A sold-out item is not guaranteed to return.

How can I hear about the next drop?

Join our release updates for release announcements and new-drop details by email. You can decide which releases interest you; signing up does not place an order or reserve a set.

Where can I see past releases?

Our Past Releases page will showcase completed drops with their original release dates as the collection grows. It’s an archive; an entry there does not mean the set is available to buy.

Ordering & shipping

How do I choose my cap size?

Check the size guide for the specific cap before ordering. If you’re between sizes or unsure, contact us with the cap you’re considering and your sizing question. We’ll help you compare the options before you choose.

Where do you ship, and what does shipping cost?

We plan to serve the United States only for now, with FedEx planned for collectable sets we ship. Products fulfilled by Fourthwall may use other carriers. Check the product page and checkout for shipping details and charges.

When will my order arrive?

Order preparation and the carrier’s delivery time both affect when your items arrive. Check each product’s page and checkout for the shipping details that apply to your order. If you need it for a particular date, ask us before ordering so we can help you assess the timing.

Can I change or cancel my order?

Contact us as soon as possible with your order number and the change you need. We’ll check the options for your order; changes or cancellations are not guaranteed. For made-to-order products, production may begin before shipment. The return policy for your product applies if the order cannot be changed or stopped.

What payment methods can I use?

You’ll see the available payment methods at checkout. Fourthwall provides our checkout and payment services.

Returns & refunds

Can I return a collectable set?

Yes. Eligible collectable sets shipped by Lucid Dreams can be returned for a refund. Request a return within 14 calendar days after delivery. For fit or preference returns, send back the complete, unused set with all included pieces, original packaging, and tags. A brief indoor cap try-on is allowed to check the fit.

Can I exchange a collectable set?

For collectable sets shipped by us, we can check whether an exchange is possible for an eligible return. Exchanges depend on available stock and are not guaranteed. Our collectable drops are limited, so another size or set may not be available. Contact us within 14 calendar days after delivery, keep the complete set, and wait for confirmation and return instructions before sending anything. If an exchange is unavailable, you can return an eligible set for a refund.

What if my set arrives damaged, defective, or incorrect?

Contact us as soon as possible with your order number and, if possible, photos of the issue. We’ll review the issue and arrange a refund, covering any necessary return postage. If you would prefer an exchange, we can check available stock; exchanges are not guaranteed.

The 14-day fit or preference return window and unused-condition requirements do not limit your legal rights for damaged, defective, or incorrect goods.

How do I return a collectable set, and who pays postage?

Use our contact form or email Lucid Dreams support with your order number and the reason for your return. Wait for instructions before mailing anything so it reaches the correct address. Customers cover return postage for fit or preference returns.

How is a collectable-set refund paid?

After we receive and check an eligible returned set, we refund the amount paid for the set to your original payment method, with any applicable tax adjusted. Your payment provider may take additional time to post the refund.

Can I return a product made to order by Fourthwall?

Fourthwall’s made-to-order products cannot be returned or exchanged for size or preference changes. For damage, defects, or an incorrect item, email shop support within 30 days of delivery with your order number and photos. Fourthwall reviews the issue and arranges an approved replacement.

Other products may have different terms; check the listing and our full return policy. Your rights under applicable law remain unchanged.

Still have a question?

We’re here for questions before and after you order. Contact Lucid Dreams or email lucid-dreams-shop@support.fourthwall.com. For an existing order, include your order number so we can find it.

Back to FAQ topics